Interview with David García Morelli, CEO of LOYIC, on obtaining level 3 of the Capability Maturity Model Integration
David explains that achieving this success is “down to teamwork”. “We made a rule that all new procedures had to be agreed on and never imposed”.
LOYIC obtained maturity level 3 of CMMI (Capability Maturity Model Integration) before the summer. It is the international model that brings together best practices in software development. This is an important step for the company, since it guarantees the quality of all its processes in the management of SAP projects. Success becomes even more relevant if you consider how it was achieved: “We had to make all our professionals see the need for change […] We made a rule that new procedures had to be agreed on and never imposed. This decision forced us to view the project as teamwork”, remarks David García Morelli.
The CEO of LOYIC considers that obtaining CMMI-3 reaffirms the company’s positive journey in the pursuit of excellence for the implementation of SAP RE-FX. It represents a step forward in its battle to accomplish new challenges, such as CMMI 4 and 5. “The next thing is to use this information in a more streamlined way. That way we can focus our efforts on any possible areas of improvement”, he adds.
QUESTION. Why is it important for LOYIC to have obtained the CMMI 3 certification?
ANSWER. CMMI is the international model for the improvement and evaluation of processes in software systems. Level 3 establishes good practices that must be followed to manage and develop projects. Achieving this certification endorses our work, encourages us to follow the path that we have set and helps us to face up to greater challenges.
Q. What were the main obstacles to achieving this certification?
A. CMMI indicates the good practices that must be followed, but not how to achieve them. We believed that to achieve the correct implementation of the model we had to ensure that all our professionals saw the need for these changes. To have the commitment of all of them, we made a rule that new procedures had to be agreed on and never imposed. This decision forced us to view the project as teamwork. Often, we had several solutions for the same model practice and together we decided on the best way to achieve it.
Q. Why did you choose this moment to obtain it?
A. LOYIC was born out of a merger between 3AFYC and REM Solutions in June 2018. Quality was the cornerstone of both companies and we believed it was necessary that LOYIC’s beginnings were accompanied by the external recognition of our commitment to a job well done.
Q. CMMI 3 certifies that LOYIC is a company dedicated to the continuous improvement of its work processes. But how do clients benefit from it?
A. With CMMI-3 we analysed all our processes (planning, project monitoring, requirements management, risk monitoring, technical solution...). In this sense, our clients will benefit in many aspects. A simple example to understand this is peer review, which consists of a second-person verification of the deliverables of a project. Thanks to this review we can detect and correct errors before the final delivery.
Q. What will be the next steps for LOYIC in its pursuit of excellence? Obtaining CMMI maturity level 4? Or CMMI 5?
A. We want to take it step by step. Our intention is to focus on the next level of maturity and our next challenge is to utilise the information in a more streamlined way. This way we can focus our efforts on any possible areas of improvement.
Q. What is required to face up to these challenges?
A. We have to review all the tools we have developed and integrate them into a system that allows us to utilise the information in a more streamlined way.
Q. How do you see LOYIC in 5 years?
A. I see LOYIC committing to continuous quality and excellence, so that when a client hires us, it is clear that they are hiring a company that has a job well done as one of its values. I see all our professionals using applications designed and made for them, facilitating the execution of our business processes and allowing them to manage their work efficiently.